Creating and activating your account

After you have purchased your product or registered for a trial, you will receive a welcome email.

  1. Open the email.

  2. Click the registration link.

  3. Use the temporary password from the email on the registration page.

  4. Complete the remainder of the form.

    • Password requirements:

      • Must be at least 9 characters and not more than 30 characters

      • Must contain at least 3 numerics and 6 other characters

      • Cannot be null or empty string

      • Cannot contain special characters < or >

      • Cannot match the Security code

    • Security code requirements:

      • A word or number to be used as an extra security step after you enter your password

      • You are asked to enter two random characters from this code so something easy to remember is recommended

      • Case sensitive

      • Minimum of six characters

      • Cannot be sequential (i.e., 1 2 3 4 5 6)

      • Cannot be a common word